EC2, Inc. is a manufacturing and development company
committed to excellence in processes and deliverables. EC2
offers a sophisticated level of planning and development activites and a range of manufacturing processes
applicable to a broad range of requirements.
A commitment to continuous improvement forms the basis for all activities
at EC2, Inc. It is our belief that the incorporation of quality
planning, quality control, and quality improvement into our
processes allows us to deliver products and services in a more
timely fashion and at lower cost to our customers
than would otherwise be possible.
In addition, EC2, Inc. is dedicated to continued education and research of
theories and best practices in the manufacturing arena. Manufacturing and
development are fields that advance at a breakneck pace in the modern
world, and to be complacent in our accomplishments today is to be left
behind tomorrow. To that end, it is our policy to stay on top of advances
in tools, practices, mathematical and engineering concepts, statistical
methods, and other technical fields that are relevant to our
In pursuit of its mission, EC2, Inc. continually evaluates its
methods, systems, and processes and alters them when change will
enhance quality and effectiveness.
What is Quality?
Though not often publicized, many disagree regarding what quality really means.
You may hear a follower of Juran, for example, demand that all production aim to hit
the center of tolerance range. But another person may point out that such an interpretation
removes the usefulness of different dimensioning schemes. For example, where a shaft
is dimensioned .998" plus zero, minus .005" and the mating bushing is dimensioned
1.000" minus zero plus .005", production would strive for a shaft diameter of .9955"
and a hole diameter of 1.0025". This would result in a much sloppier fit than
what the designer intended, which is an optimal .002" running fit.
For consistency and the promise of a usable product when operators have little skill,
the first interpretation does work. In fact, it was this very concept that helped the
Japanese manufacturing industry rise from last place to become a global leader.
It could be argued that there exist various levels of quality.
In our opinion, quality is product specific and can be personal as well. One customer
may most value beautiful finishes where another would find material selection for lack
of wear to be what defines quality. Another may just demand it meets a milspec,
a fourth stress that the quality procedures must be strict.
In the final analysis, quality can be defined as meeting or exceeding customer expectations. It
is therefore important that those expectations are explored up front.
In addition to obvious considerations such as meeting specs and delivering
on time, other often neglected parameters, such as designs that can
be easily manufactured/assembled
and manufactured products that can be easily inspected, also come
An important part of the quality process is working with our customers
to determine what is important to them.
Quality is a way of thinking. We understand that inspection equipment and
control charts, though important tools, do not
ensure quality. Only a quality-based organizational culture ensures
Process Analysis Cause and Effect diagrams
can be useful in spotting and preventing part defects due to the
Operating Characteristics Curves can be powerful quality tools when it
comes to failure and reliability analysis of components and assemblies.
Who We Are Len Friedland, President
Len became a journeyman tool and die maker in 1979. Since then he has been
recognized as an authority in the area of CAD/CAM, has written for
technical publications such as Cutting Tool Engineering, and has been
actively involved in automating factories and implementing ERP, PDM, and
Requirements systems. Len holds a Masters of
Science in Systems Science from Binghamton University's Watson School of
Engineering and Applied Science and
is a member of multiple engineering honor societies.